Returns Made Simple: Drive Away Happy!
At Titan Car Collection, Your Satisfaction is Our Promise
At Titan Car Collection, your satisfaction is our top priority. We understand that purchasing a classic car is not just a financial commitment; it's an emotional journey. That’s why we want you to feel completely confident in your decision. To ensure your peace of mind, we proudly offer a 30-Day Return Guarantee on every classic car we sell. From the moment your dream car arrives at your doorstep, you’ll have the opportunity to truly experience it. Whether you're cruising on the weekends or simply admiring it in your garage, if it doesn’t meet your expectations within the first 30 days, you can return or exchange it, hassle-free.
Initiating a return or exchange at Titan Car Collection is straightforward. Just let us know by 8:00 p.m. EST on the 30th day, and our team will take care of the rest. We recognize that finding the perfect classic can take some time and adjustments, which is why we allow up to two exchanges within the 30-day period. Whether you’re looking to upgrade for more power or explore a different style, we want you to drive away with a car that fits you perfectly. After the second exchange, further returns or exchanges won’t be eligible, helping us maintain the quality of our inventory while still offering you the flexibility to make the best choice.
During your 30-day trial with Titan Car Collection, you can drive your vehicle up to 4,120 miles to test its performance and handling. If you happen to exceed that limit, a fee of $1.00 per extra mile will apply, ensuring that the car’s value is preserved. Please note that cars involved in accidents, damaged, modified, or with outstanding liens won’t qualify for return or exchange. This policy helps protect both our buyers and Titan Car Collection.
If your new ride turns out to be everything you hoped for (and we’re confident it will!), we’ll finalize the registration once the 30-day period is over. Should you choose to return the vehicle, we promise a smooth refund process, typically completed within 10-15 business days. Our goal at Titan Car Collection is to make the entire process straightforward and transparent, allowing you to focus on enjoying your classic muscle car.
Every purchase from Titan Car Collection also includes a complimentary limited warranty covering 100 days or 4,189 miles, whichever comes first. This added protection ensures your car stays in top condition during your initial months of ownership. Whether you’re embarking on a cross-country road trip or cruising around town, you can drive with confidence knowing that Titan Car Collection has your back.
For any questions or assistance with returns or exchanges, our dedicated team at Titan Car Collection is here to help. Reach out to us via email or phone, Monday through Saturday, from 8 a.m. to 5 p.m. EST. At Titan Car Collection, we’re not just about selling classic cars; we’re about building lasting relationships and ensuring every aspect of your experience is enjoyable. From browsing our inventory to driving off in your dream car, we’re here to support you every step of the way.
Quick Return Process: 3 Steps!
At Titan Car Collection, we believe that returning your vehicle should be as straightforward as buying it. If you need to initiate a return or exchange, follow these three easy steps to ensure a hassle-free experience:
Notify Us
Let us know about your return or exchange by contacting our team by 8:00 p.m. EST on the 30th day after your purchase. You can reach out via phone or email, and we’ll guide you through the process.
Schedule a Vehicle Inspection
Once you’ve notified us, we’ll arrange a convenient time for our team to inspect the vehicle. This step ensures that it meets our return criteria and allows us to assess any potential issues.
Finalize the Return
After the inspection, we’ll take care of the paperwork and facilitate your return or exchange. If you’re opting for an exchange, our team will help you select the perfect replacement vehicle to suit your needs.
Share Your Thoughts on Our Return Offer!
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Community Insights
Engage with other customers and share your experiences regarding our return offer. Learn from fellow buyers and gain insights that can help you make informed decisions about your purchase.
Direct Access to Our Team
Our forum provides a platform for you to ask questions directly to our team. Get quick responses to your inquiries about our return policy, processes, or any other concerns you may have. Your satisfaction is our priority!
Frequently Asked Questions About Our Return Offer
At Titan Car Collection, we understand that you may have questions about our return offer. To help you make informed decisions, we’ve compiled a list of frequently asked questions. If you don’t find the answer you’re looking for, feel free to reach out to our team—we’re here to assist!
1. What is the 30-Day Return Guarantee?
Our 30-Day Return Guarantee allows you to return or exchange your vehicle within 30 days of purchase if it doesn't meet your expectations, giving you peace of mind with your purchase.
2. How do I initiate a return or exchange?
To start a return or exchange, simply contact our team by 8:00 p.m. EST on the 30th day after your purchase. We'll guide you through the process and handle the details.
3. Are there any restrictions on returns?
Yes, cars involved in accidents, modified, or with outstanding liens won't qualify for return or exchange. Additionally, you can drive your vehicle up to 4,120 miles during the 30-day period for testing.
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